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  Home >> User Guide >> Return Policeies
Return Policies

If the order has not been shipped; please contact DinoDirect ruilastfukang01@163.com 

  for order cancellation.You will get your refund within 24 hours.

If the order has already been shipped; you may return the item to us postmarked within 30 calendar days of delivery. Before that, please contact our Live Support to inform that.
In that case we will refund you the payment excluding actual shipping fees already incurred.

If the item is defective, please contact DinoDirect Live Support and send an email to us at  ruilastfukang01@163.com 

  attached an image or video file clearly showing the defect of the product. And we will give you a response within 24 hours whether we will resend the item or refund the payment to you for compensation.

For customization, please consider carefully before ordering.Because we do not accept return and replacement.

About US
About US
Contact US
Payment
Bank Transfer
Online Payment
Bank transceiver paypal payment
Shipping
Express Delivery
EMS
Post Office
Service
Return Policy Information
Service
User Guide
User Guide
About Score
About user types
Return Policeies
Return Policies

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